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BUYER SERVICES 

We have been in business for over 30 years and take pride in providing a fair, honest, exciting, and enjoyable auction experience.  We realize that YOU, our customers are the key to our success, so we do our best to keep You coming back.

 
 SOME THINGS WE OFFER: 

  • We do online auctions using BidWrangler as our auction platform.  We conduct Estate / Personal Property Auctions, Specialized Collections, Small Business Liquidations and Real Estate Auctions - All Online

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Photo of Gear - Tools for Auction Buyers

  • LIVE INSPECTIONS / PREVIEWS are available on location or at our auction facility.  Typically two previews and two pick up sessions per auction.  If you come to preview there's a pretty good chance we'll have cookies!
     

  • We take a LOT OF PICTURES (from 4 to 50 per item) - we want you to be comfortable bidding and know what your buying. We recommend preview if you can make it, but if you can't - a lot of pictures is the next best thing
     

  • EMAIL AUCTION NOTIFICATIONS - Available for all auctions or if you're a specific collector our collector list notifications.  See our auction notifications page

  • OUR BAILEYS HONOR MOBILE APP - Push Notifications, One tap return to bidding from your outbid notification, Updates about our upcoming auctions, reminders and notifications before your item sells - The App is the go-to-source for mobile bidding.

GET OUR APP

  • LOCAL PICK UP - We offer two sessions for picking up your items.  Prior to your arrival, we pre-sort your items according to which session you tell us your coming so you're typically in and out of pick up in a few minutes.  See our Local Pick Up Process Page
     

  • SHIPPING - Shipping is a challenging aspect of Online Auctions (Imagine shipping everything in your house!).  We do in-house shipping and do our best to provide a fair and reasonably shipping cost. Please note that shipping is not free and that NOT ALL ITEMS SHIP.  Shipping is a separate transaction with separate payment.  We charge your card for the auction items, and process shipping separately with a separate additional payment made by the buyer.  For more details on shipping see - Our Shipping Process.   
     

  • NO BUY BACKS - a "Buy Back" is a process in which the owner of the item can bid on and/or buy it back if they feel it doesn't bring enough. We believe the fair market should determine the value of the item (not the owner). We don't believe in the buy back concept, and do everything we can to not allow it to happen at our auctions.
     

  • AUCTION TIPS - for the new auction goer, we offer this reference to get you started. We would love to be the company that gets you hooked on online auctions. We will be happy to answer any questions you have before the auction. See our Online Auction Tips. 
     

ABOUT OUR AUCTION COMPANY

  • We are licensed by the state of Wisconsin

  • We have been in business for over 30 years

  • We are actively involved in the Wisconsin and National Auctioneers Associations    

  • We hold the Distinguished CAI (Certified Auction Institute) certification

  • We also hold the Distinguished BAS - Benefit Auction Specialist certification

  • Carol is a Wisconsin Auctioneers Association Hall of Fame Inductee

  • Carol has been the Past President of the Wisconsin Auctioneers Association

  • Carol was the first woman to win the Wisconsin State Champion Auctioneer in 2010

  • Carol was a 2013 Top 7 Finalist in the International Auctioneer Championship

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